Returns & Exchanges

We want you and your little one to love your Lalo products. If you aren't completely satisfied, we offer a 30-day return window for most items in original packaging.

Return Process

• 1.
  Initiate Return

  Visit our online return portal with your order number and zip code to start the process.

• 2.
  Print Label

  Download and print the prepaid shipping label provided through the portal.

• 3.
  Pack Items

  Securely pack the items in their original packaging, ensuring all parts and manuals are included.

• 4.
  Drop Off

  Take your package to any authorized carrier drop-off location. Your refund will be processed once inspected.